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    Yes. Most faculty-led portions of sessions are recorded and typically available in your dashboard within about 24 hours. Breakout rooms and interactive group activities are not recorded.

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    You can watch the session recordings afterward and still stay on track. Just make sure you complete the required activities and mark them as completed before deadlines.

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    All schedules and deadlines are shown in Pacific Time (PT). Please convert to your local time zone and use calendar invites to stay organized.

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    HR credits are issued when you complete all required program or event requirements. Credits are awarded as a full set after completion—partial credits aren't available.

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    Zoom links are included in automated reminder emails, calendar invites, and your workbook. Right before class, a LIVE CLASS button also appears in your dashboard (usually 5–10 minutes before start time).

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