Help CenterMemberships, Billing & Payments

    Memberships, Billing & Payments

    Understand your membership options, manage billing, and get payment support

    This article explains how Hacking HR memberships work, what's included at each level, how billing and renewals are handled, and what happens if you upgrade or cancel.

    If you're deciding which membership is right for you—or managing an existing subscription—this guide covers everything you need to know.

    Hacking HR offers three main access levels:

    Free Access

    Free access lets you explore Hacking HR at a limited level. It's designed for discovery, not full participation.

    With Free access, you may have:

    • Limited access to selected content
    • No unlimited certificate programs
    • No ongoing SHRM/HRCI credit earning

    Premium Membership

    Premium is the core paid membership and provides full access to Hacking HR's learning ecosystem.

    Premium includes:

    • All live certificate programs
    • All on-demand certificate programs
    • All crash courses
    • Digital certificates and Credly badges
    • SHRM, HRCI, and IHRIM credits
    • Full learning library and tracking tools
    • Priority access to councils and expert communities
    • Event video library with eligible HR credits
    • 24/7/365 mental health support

    Premium is designed for HR professionals who want continuous learning, recognized credentials, and recertification credits throughout the year.

    Premium+ Membership

    Premium+ includes everything in Premium, plus advanced credentials and added benefits.

    Premium+ also includes:

    • Mini Master Degrees (two per year)
    • Free access to BenefitHub for additional savings and perks

    Premium+ is best for professionals seeking deeper specialization and long-term differentiation in their HR career.

    Memberships are billed on an annual basis.

    • Your billing date is based on the day you subscribe or upgrade
    • Renewals occur automatically unless you cancel before the renewal date
    • If you upgrade your membership, your renewal date resets to one year from the upgrade date

    If pricing changes in the future, existing members are notified in advance.

    You can upgrade your membership at any time.

    When you upgrade:

    • Your new benefits are available immediately
    • Your billing cycle resets to one year from the upgrade date

    Downgrades typically take effect at the end of your current billing cycle.

    If you cancel your membership:

    • You keep full access until the end of your current billing period

    After your billing period ends:

    • Access to certificate programs and learning materials closes
    • You will no longer be able to join live programs or earn new credits
    Important:

    Any certificates, diplomas, HR credits, or Credly badges you've already earned remain yours permanently—even after cancellation.

    • On-demand programs you purchased individually remain accessible, even without an active membership
    • Programs accessed through membership require an active subscription
    • If you rejoin later, access resumes according to your new membership level

    Many employers reimburse professional development, learning, or HR recertification expenses.

    To check eligibility:

    • Review your company's Learning & Development or Professional Development policy
    • If documentation is needed, Hacking HR can provide receipts or supporting details upon request

    Hacking HR offers discounted pricing for:

    • HR teams
    • Departments
    • Organizations

    Group memberships typically require a minimum of five seats and are priced based on the number of participants.

    For team pricing or custom arrangements, contact the Hacking HR team directly.

    Hacking HR occasionally offers:

    • Limited-time promotions
    • Special access links
    • Partner or campaign discounts

    If a discount is active:

    • It usually applies automatically at checkout
    • Or is applied via a provided link

    If you believe a discount didn't apply correctly, contact support with the promotion details.

    Do I need Premium to access programs I already purchased individually?

    No. Individually purchased on-demand programs remain accessible without Premium.

    Does Premium help with promotions or job opportunities?

    Premium provides certificates, credits, and credentials that strengthen your professional profile and visibility—but career outcomes depend on how you apply what you learn.

    Are student or jobseeker discounts available?

    There is no standing discount, but occasional promotions may be offered.

    For membership or billing questions, contact:

    Support email:info@hackinghr.io

    Include:

    • Your full name
    • The email associated with your account
    • A brief description of your question or issue

    Common Questions

    Premium includes full access to certificate programs, crash courses, and HR credits. Premium+ includes everything in Premium plus Mini Master Degrees and additional benefits like BenefitHub access.

    Your membership renews one year from the date you subscribed or upgraded, unless you cancel before renewal.

    You keep access until the end of your billing cycle. After that, program access ends, but any certificates or credits you already earned remain yours permanently.

    Many employers reimburse HR development expenses. Check your internal policy and contact support if you need documentation.

    Yes—team pricing is available (typically with a minimum of 5 seats). Contact support for details.

    Still need help? Contact us

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