This article explains how to manage your Hacking HR account settings, including profile information, email preferences, privacy settings, and account status.
If you need to update your details or control how you hear from Hacking HR, this is the place to start.
To manage your account settings:
- Log in to your Hacking HR account
- Open your Dashboard
- Navigate to your Profile or Account Settings area
From here, you can review and update most personal and communication settings.
You can update basic profile details, such as:
- Your name
- Professional role or title
- Organization (if applicable)
- Other profile fields used for certificates and community participation
Make sure your name is entered exactly as you want it to appear on certificates, diplomas, and Credly badges. Changes made after program completion may not retroactively update already issued certificates.
Your email address is used for:
- Login access
- Program and event communications
- Certificates and credentials
If you need to change your email address:
- Update it in your account settings if the option is available
- If you're unable to update it directly, contact support for assistance
info@hackinghr.io
Be sure to include both your current email and new email when requesting a change.
Hacking HR sends emails related to:
- Live sessions and events
- Program reminders and deadlines
- Certificates and HR credits
- Platform and account updates
You can manage communication preferences through your account settings.
If you stop receiving emails:
- Check your spam or promotions folder
- Ensure messages from Hacking HR are allowed
- Confirm your email address is correct
Some essential system emails may still be sent even if optional notifications are turned off.
Hacking HR is committed to protecting your privacy and personal information.
Key points:
- Your personal data is used only for platform access, learning delivery, and credentialing
- Community discussions and learning activities are protected within the platform
- Program content and recordings are private to enrolled participants
Sensitive information should never be shared in public discussion areas.
To keep your account secure:
- Use a strong, unique password
- Do not share login credentials
- Log out when using shared or public devices
If you believe your account has been accessed without authorization, contact support immediately.
If you wish to deactivate or delete your account:
- Contact the Hacking HR support team
- Requests are handled manually to ensure data integrity
Please note:
- Deleting your account may affect access to programs and materials
- Certificates and credentials already issued may remain valid but inaccessible without an account
If you're unsure, consider discussing options with support before requesting deletion.
For issues related to:
- Membership status
- Billing visibility
- Program access
- Certificates or credits
Review the relevant Help articles first:
If the issue persists, contact support with details.
For account-related questions or changes, contact:
info@hackinghr.io
Include:
- Your full name
- Email associated with your account
- A clear description of what you need to update or resolve
Common Questions
Update your profile name in account settings as early as possible—your certificate will use the name on your account at time of issue.
If you don't see an option to change it in settings, contact support with your current email and the new email you want to use.
Use your account settings to manage communication preferences and notification options.
Contact support and request deactivation or deletion. This is handled manually to prevent accidental loss of access.
